Troubleshoot Zoom Meeting connection issues & error codes

Troubleshoot Zoom Meeting connection issues & error codes

Tashreef Shareef Windows & Software Expert
by Tashreef Shareef Tashreef Shareef is a software developer turned technical school writer. He discovered his concern in engineering after reading a technical school cartridge holder incidentally. immediately he writes about everything technical school from Windows to iOS and streaming services … Read more




  • Zoom is a leader in modern enterprise video communication and offers an easy, reliable cloud platform video conferencing platform.
  • In this article, we explore the reasons and solutions for the most common Zoom Meeting errors.
  • This includes tweaking your antivirus settings, or even checking your Internet connectivity.
  • Lastly, we will also talk about a Zoom alternative that you should try.

Fix Zoom Meeting connection issues error codes


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Zoom is a popular video conferencing service that offers web, background, and mobile applications. Thousands of people rely on Zoom Meeting every day to attend meetings remotely. however, at times the users may experience Zoom Meeting connection issues when trying to access the service .
The Zoom Meeting connection issues are normally followed by an error code, which makes it easy to diagnose the return. Some of the most common Zoom Meeting error codes are :

  • Zoom error code 5000/3/4
  • Zoom error code  10410/2/3/4/5/6
  • Zoom error code  104110/11/12/14/15/16/17/18

The Zoom meet joining issues are normally attributed to net issues or security software blocking the connection .
In this article, we have listed a couple of fixes to help you troubleshoot Zoom Meeting connection issues and error codes .

How do I fix Zoom confluence connection issues and mistake codes?

1. Check your firewall and proxy

1.1 Disable Windows Defender Firewall 

  1. Click on Start and select Settings.
  2. Go to Update & Security.
  3. Select Windows Security.
  4. Under Protection Areas, click on Firewall and network protection.
  5. Click on your Active network.
  6. Turn off Windows Defender Firewall by toggling the switch.
  7. Click Yes when prompted by UAC.

1.2 Disable third-party firewall

  1. Launch your third-party antivirus or firewall application.
  2. Go to Firewall settings.
  3. Turn off the firewall temporarily.

If disabling the firewall helps you resolve the Zoom suffer association return, contact a network administrator to check your firewall and proxy settings .
If you are the net administrator, try reconfiguring the network firewall with correct ports and destinations. You can learn more about configuring the net firewall for Zoom here .
Stuck with Zoom international relations and security network ’ t configured for this account error ? here ’ sulfur how we fixed it !

2. Use an alternative service to Zoom

Zoom international relations and security network ’ t the merely serve of its kind, and while it is indeed identical popular, there are enough of alternatives on the commercialize, some of which are arguably better .

One such example is Pexip, an on-line service that focuses on high-quality video recording meetings, supporting tools like Microsoft Teams, Google Hangouts Meet, or Skype for Business .
And don ’ deoxythymidine monophosphate forget, television meetings are supposed to be good between you and the other participants, and that is something Pexip supports, boasting enhance security standards.

Try Pexip now

3.  Disable your antivirus software

  1. Right-click on the antivirus icon in the taskbar.
  2. If you are using Avast, go to Avast Shields Control.
  3. Select Disable for 1 hour.
  4. Steps to disable antivirus may vary depending on the software.

At times, the antivirus solution installed on your calculator can block outgoing connections by a third-party app. To fix the issue, disable your antivirus temporarily, launch Zoom client, and check if the connection goes through .
If the offspring is resolved with the antivirus disabled, try adding the Zoom customer to the whitelist or trusted applications .
3.1 Add Zoom to trusted applications (Kaspersky)

  1. Launch Kaspersky.
  2. Open the Settings tab.
  3. Go to Antivirus protection and select Web Anti-virus.
  4. Under Security Level, click on Settings.
  5. Click the Add button.
  6. Enter and click OK.

once done, enable your antivirus again and check if the Zoom meet network connection failed issue is resolved .

4. Check your ISP for connection issues

No Internet 1

  1. If the issue persists, check with your Internet service provider for connection issues.
  2. Also, check with your ISP if you can connect to the Zoom service.

You can fix the Zoom Meeting connection issues & mistake codes by following the steps in this article. Make surely you contact the network administrator if you need to make changes to the firewall or proxy settings .
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Frequently Asked Questions

  • How do I set up a loose zoom meet ?
    Simply download and install Zoom and then follow the tutorial ace. This makes it easy to use like all the early VoIP programs include din this number .
  • Why ca n’t I connect to Zoom ?
    If the Zoom app shows the connect or network erroneousness, please try again message, check your network connection. other reasons for the Zoom connection can be issues with the network firewall settings or world wide web security gateway blocking the joining .
  • What platforms is Zoom available on ?
    Zoom is presently available on Windows, Android, and io, making it one of the most versatile collaborative tools on the grocery store .


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