Zoom Audio Not Working? 8 Troubleshooting Tips

“ Can you hear me ? ” is a common motion in most, if not all video conference calls .
If you use Zoom a lot for your virtual meetings, you ’ ve probably heard that question several times .
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    nothing is more torment than not being able to hear what the speaker or other participants are saying during a Zoom birdcall. Worse hush is if it ’ s your turn to speak and no one can hear you.

    There are several causes for Zoom audio issues, which range from software bugs and Zoom microphone issues to an outdated Zoom app and problems with your headphones or computer audio .
    While you can ’ deoxythymidine monophosphate avoid these and other audio problems on Zoom, there are some solutions you can try out when Zoom audio is not working on your calculator or mobile device .

    What to Do When Zoom Audio Is Not Working

    Whether you ’ re joining a Zoom bid on a calculator or mobile device, try the basic tips below to fix your Zoom sound recording issues before moving on to more promote solutions .

    Check Zoom Settings

    Your Zoom settings page is the first topographic point to go when Zoom audio international relations and security network ’ thymine working .
    just before you join a Zoom call, you ’ ll become audio and video recording context options for the meet : Do not connect to audio and Turn off my video .
    These settings allow you to join the Zoom call with your television and sound recording automatically enabled .
    Try leaving the Zoom suffer and joining again, but this time leave the audio and video recording settings unchecked .
    You can besides hover your cursor over the Zoom address screen or tap the screen to reveal the mic icon and check if you ’ re muted. If you ’ ra muted, and it ’ s your go to speak, or you ’ re the speaker, tap or select the mic icon to unmute yourself .

    Test Your Zoom Audio 

    If you still can ’ t learn any sound on Zoom, you can test your audio by performing a Join Meeting test .
    When you click on that link, it will take you to a quiz call on the Zoom app where you ’ ll find the play along options :

    • Join with computer audio
    • Automatically join audio by computer when joining a meeting
    • Test speaker and microphone

    You can select any or all these options to give Zoom mandate to use your microphone, and then check if the sound recording works again .

    Check Your Device Settings

    sometimes the problem may not be Zoom but your calculator or mobile device. here are some troubleshooting steps to try .

    Computer-Related Fixes

    Disconnect Audio Devices

    Disconnect any audio device connected to your computer such as a Bluetooth speaker or Bluetooth headsets. If so, gulf Bluetooth and the Bluetooth sound recording device from your calculator and check whether the sound recording works again .

    Update Your Computer

    sometimes Zoom audio may fail to work because of pending updates on your computer. To resolve this problem, update your computer ’ s function system and then check if the Zoom sound recording oeuvre again .

    1. If you’re using a Windows PC, select Start > Settings > Update & Security > Windows Updates

    On a Mac, choice Apple Menu > About this Mac > Software Update and install any pending updates.

    Restart the Call

    Restart your Zoom shout by leaving the meet and re-joining using the like Zoom credentials. If prompted about Microphone access, blue-ribbon Allow to give Zoom authorizations to use your mic .

    1. On a Windows PC, search for Microphone in the search box and select Microphone Privacy Settings.
    1. Toggle the switch under the Allow desktop apps to access your microphone section to On to enable mic access for Zoom calls.
    1. On a Mac, select Apple Menu > System Preferences > Security and Privacy
    1. Select the lock icon, enter your password, and then check the box for your Mac’s microphone, Zoom, and your desired web browser so you can use audio on all these platforms.

    Check Your Device Settings

    sometimes the problem may not be with the Zoom app but with your computer or fluid device. You can start by checking the volume levels on your device or moving closer to your mic .
    If none of these quick fixes resolve the issue, move to specific troubleshooting steps for your device as listed below .

    Disconnect Bluetooth Audio Devices

    If you have any Bluetooth speaker or headphones connected to the calculator, disconnect the Bluetooth connection and check whether the audio works again .

    Update Your Computer

    You may have forgotten to update your personal computer or Mac with the latest software updates that normally contain security system patches and wiretap fixes your device needs to work good. In this case, install any pending updates and then try using the audio on Zoom again .

    1. If you’re using a Windows PC, select Start > Settings > Update & Security > Windows Updates
    1. On a Mac, select Apple Menu > About this Mac > Software Update and install any pending updates.

    Smartphone or Tablet

    If you ’ ve confirmed that your internet connection, volume tied, and microphone are working finely, and you ’ ve test restarting your smartphone or tablet and the Zoom audio placid won ’ thymine work, try the trouble-shoot steps below .

    Use the Join Audio Option

    Most people with audio issues on Zoom tend to miss the Join Audio option that helps them connect the sound .

    1. Tap the screen during a Zoom call to reveal the menu and then tap on the option to Join Audio in the bottom left corner. 
    1. Tap WiFi or Cellular Data

    Note : If the Join Audio option is missing, tap the menu in the bottom-right corner, choose Disconnect Audio, leave the call, and retort after a few seconds .

    Give Zoom Permission to Use Your Microphone 

    You can besides check whether Zoom has license to use your call or tablet ’ s microphone .

    1. On an iPhone or iPad, go to Settings > Privacy > Microphone and toggle the switch next to Zoom to allow the app to use your iPhone’s mic. 
    1. On Android, go to Settings > Apps > Zoom > Permissions and toggle the switch next to Microphone to allow Zoom to use your device’s mic.

    Note : You can besides try joining Zoom by dialing into the meet with your call number and see if your sound recording will work. If you ’ re unable to join by dialing in, the master of ceremonies may have disabled that option or is on a plan that lacks the audio accessory .

    Update Zoom

    You can besides update the Zoom app on your computer or mobile device to avoid any electric potential issues, including those related to Zoom audio .

    Computer 

    1. Open Zoom on your PC or Mac and select your profile photo in the top right corner.
    1. Select Check for updates from the menu.
    1. Select Update to install any pending updates.
    1. Next, select Install.
    1. Select Continue to agree to Zoom terms of service.
    1. Next, select Install again to perform standard installation of the software.
    1. Enter your password and then select Install Software.
    1. Once the installation is complete, select Close. Zoom will reopen after which you can test whether the audio works again.

    Android

    If you ’ re using the Zoom app on your Android device, you can update using these steps .

    1. Open Google Play Store and tap your profile picture.
    1. Tap Manage apps and device.
    1. Next, tap Manage and then tap on the Zoom app. If there’s any pending update, tap Update to install it.

    iOS

    For io devices, you can update the Zoom app through the App Store .

    1. Open the App Store and tap your profile photo.
    1. If an update is available for Zoom, tap Update to install the update.

    Reinstall Zoom

    If all else fails, uninstall and reinstall Zoom on your calculator or mobile device and then try using the audio during a Zoom call .

    Manage Your Audio Struggles on Zoom

    By now you should ’ ve managed to get back your audio on Zoom .
    If you silent can ’ deoxythymidine monophosphate get any sound, try replacing your microphone with an external, high-quality microphone and set it up properly, or get a pair of good-quality headphones.

    If you ’ re using an iPhone, check out our guide on the best microphones for iPhone .
    Was this guide helpful ? Tell us in a comment below .

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