Update your Zoom client | Zoom

NOTE:  This article does not apply to anyone accessing Zoom meetings via a browser 

It is recommended to install the latest version of the Zoom desktop client or Zoom mobile app for the best Zoom experience.  For a comparison please see

To determine which version of the Zoom desktop client or Zoom mobile app you are using please see

Some college, schools and units may require administrative credentials to perform updates on applications like Zoom. Please contact your local desktop support group for assistance .

You ‘ll find instructions below on updating the follow Zoom desktop clients and fluid apps :
If you encounter issues updating Zoom, please contact your local desktop corroborate group if your device is managed by a department. If your device is unmanaged please contact the UT Service Desk at 512-475-9400 or https : //ut.service-now.com/utss/createTicket.do

Update Zoom on Windows

  1. If you have not updated your Zoom client, you will see an update banner at the top of your screen. Click Update.  
    Upgrade Zoom
    If you do not see the Update standard, pawl on your profile icon and choose assay for updates .
  2. Update Zoom 5.0
    Click Update
  3. Zoom SSO
    The Zoom customer will install and prompt you to login .
  4. Zoom SSO Domain
    Enter utexas as the knowledge domain .
  5. EID Sign In
    Login with your UT EID and password .

Update Zoom on Mac

  1. Open the Zoom application and snap on your profile icon
  2. Upgrade Zoom
    Select Check for updates
  3. Upgrade Zoom
    Click Update
  4. Update Zoom
    Select Install
  5. Zoom SSO
    once the update is complete, sign in with SSO
  6. Zoom SSO Domain
    Enter utexas as the domain
  7. EID Sign In
    bless in with your UT EID and password

Update Zoom on Mac (Legacy)

If updating from a legacy version of Zoom, the installer may not complete.  In this scenario uninstall your current version of Zoom and install the latest Zoom version.

Zoom Legacy Client

Read more: Integration Rules

Step 1: Uninstall Zoom Client for Mac

  1. guarantee Zoom app is closed
  2. open Finder
  3. Select Go at the exceed of your riddle .
  4. Select Go to Folder…
  5. once opened, input ~/.zoomus/
  6. Move ZoomOpener to your methamphetamine
  7. Repeat steps 3 through 5 for the following folders and files
  • booklet : /Applications/ Move to Trash : zoom.us.app
  • booklet : ~/Applications/ Move to Trash : zoom.us.app
  • folder : /System/Library/Extensions/ Move to Trash : ZoomAudioDevice.kext
  • booklet : ~/Library/Application Support/ Move to Trash : zoom.us

​Note:  If you receive the following message, “The item “ZoomOpener” can’t be moved to the Trash because it’s open”, a Zoom background process is open.  Follow steps below to resolve

  1. Click on the Finder icon in your app dock.
  2. Select Applications from the Favorites list
  3. Scroll down and double-click on Utilities.
  4. Double-click on Activity Monitor.
  5. In the Search bar type “Zoom”
  6. Highlight ZoomOpener
  7. Click on the X in the upper left corner of the window
  8. Click Quit to confirm that you want to quit the ZoomOpener process
  9. From the ~/.zoomus/ folder, move ZoomOpener to your trash

: If you receive the follow message, “ a Zoom setting summons is open. Follow steps below to resolve once completed, you can reinstall Zoom from the Download Center

Step 2: Download Zoom Client for Mac

  1. Visit the Zoom Download Center : hypertext transfer protocol : //zoom.us/download
  2. Download Zoom
    Open the Zoom.pkg file in your Downloads folder
  3. Download Zoom
    Click Continue
  4. Download Zoom
    Click Install
  5. Download Zoom
    Enter local administrator credentials
  6. Download Zoom
    Click Close

Update Zoom on iOS

  1. Download the Zoom app from the Apple Store for the most up to date version. 
    Zoom iOS
  2. Sign in with your Apple ID
    Zoom iOS

  3. Click Open 
    Zoom iOS
  4. Sign in 
    Zoom iOS
  5. Select SSO 
    Zoom iOS
  6. Enter utexas as the company domain 
    Zoom iOS
  7. Sign in with your UT EID and password
    Zoom iOS
  8. Click Open to open the Zoom application 
    Zoom iOS

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Update Zoom on Android

  1. Open the Google Play Store
    Zoom Android
  2. Type Zoom into the search bar and select Install
    Zoom Android
  3. Once installed, click Open 
    Zoom Android
  4. Enter utexas as the company domain and select continue 
    Zoom Android
  5. Sign in with your UT EID and password
    Zoom iOS

Update Zoom on Chromebook

For a demonstration on how to update Zoom on a Chromebook please see

Read more: Integration Rules

hypertext transfer protocol : //www.youtube.com/watch ? v=xSVGHsVN9Xk
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