Our customer care will be delighted to accompany you as you discover the products of ProCosplay .
About the price:
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The currentness on the web site is uranium dollars. The price on the product page does not include the ship cost. Please charitable note, that the sum ordain amount does not include local sales tax/ VAT, extra fees may be applied.
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About the contact information ：
Please leave us a valid and normally used electronic mail cover and cellular telephone phone number so that the rate can be confirmed and delivered faster.
About the delivery:
Processing fourth dimension is 15-25 days for a standard size costume, 25-35 days for a custom fit for a custom size costume, and the ship time frame is 3-5 business days ( standard transport or fast ship ).
Delivery time is between 18-40 days from the fourth dimension of ordering and in case you need the costume urgently, just contact us to confirm the process. You can buy single pieces or in majority depending on your predilection, and they will be delivered at the lapp clock time in case of bulk purchases.
* The products from ready to ship catalog will be delivered in 5-10 clientele days. ( lone effective on the basis of choosing criterion transportation or fast ship )
About the return:
You can return or exchange any regulate to us within 7 days after receiving it. Visit the Contact Us incision and then file a message at the corroborate option or contact us via [ e-mail protected ]
* Please be mindful that, in accord with the return policy, customized items can not be returned or refunded.
* Customs charges are at your expense if you return an order from a state different from ours.
As for the specific return policy, please snap HERE to check the details.
About the washing and care:
Hand washing and natural air out drying are recommended. Machine washing / dry clean is not recommended.
Before clean, please remove metallic element accessories to avoid damage to itself or the costume.
Avoid prolonged exposure to sunlight, artificial light, and humidity. Do not allow pieces with contrasting colors and unlike materials to come into calculate contact with each other.
Never use a clean product or stain remover to remove a blot. alternatively, bring your piece to a professional houseclean service a soon as potential. Once the stain is removed, take the plastic cover off and allow your piece to air out before putting away.
About the color:
We try to accurately display the colors of the products you see on the Website. however, We can not guarantee that the colors you see on your proctor will be accurate .