Our customer care will be delighted to accompany you as you discover the products of ProCosplay .
About the price:
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The currentness on the web site is uranium dollars. The price on the merchandise page does not include the shipping price. Please charitable note, that the sum arrange sum does not include local anesthetic sales tax/ VAT, supernumerary fees may be applied.
About the contact information ：
Please leave us a valid and normally used electronic mail address and cellular telephone call number so that the ordering can be confirmed and delivered faster.
About the delivery:
Processing time is 15-25 days for a standard size costume, 25-35 days for a customs fit for a customs size costume, and the embark meter frame is 3-5 business days ( standard ship or fast embark ).
Delivery time is between 18-40 days from the time of ordering and in case you need the costume urgently, precisely contact us to confirm the procedure. You can buy single pieces or in majority depending on your preference, and they will be delivered at the same time in sheath of bulge purchases.
* The products from ready to ship catalogue will be delivered in 5-10 business days. ( merely effective on the basis of choosing standard transport or fast embark )
About the return:
You can return or exchange any order to us within 7 days after receiving it. Visit the Contact Us segment and then file a message at the digest option or contact us via [ electronic mail protected ]
* Please be aware that, in accord with the return policy, customized items can not be returned or refunded.
* Customs charges are at your expense if you return an regulate from a area different from ours.
As for the specific return policy, please click HERE to check the details.
About the washing and care:
Hand washing and natural breeze drying are recommended. Machine washing / dry cleaning is not recommended.
Before clean, please remove alloy accessories to avoid damage to itself or the costume.
Avoid prolonged exposure to sunlight, artificial light, and humidity. Do not allow pieces with contrasting colors and different materials to come into direct contact with each early.
Never use a clean product or stain remover to remove a stain. alternatively, bring your objet d’art to a professional houseclean servicing a soon as possible. Once the dirt is removed, take the plastic cover off and allow your piece to air out before putting away.
About the color:
We try to accurately display the colors of the products you see on the Website. however, We can not guarantee that the colors you see on your monitor will be accurate .