Our customer care will be delighted to accompany you as you discover the products of ProCosplay .
About the price:
The currentness on the web site is uracil dollars. The monetary value on the merchandise foliate does not include the ship cost. Please kindly note, that the entire order measure does not include local sales tax/ VAT, extra fees may be applied.
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About the contact information ：
Please leave us a valid and normally used electronic mail address and cell telephone numeral so that the order can be confirmed and delivered faster.
About the delivery:
Processing time is 15-25 days for a standard size costume, 25-35 days for a custom-made fit for a custom size costume, and the ship time ensnare is 3-5 clientele days ( standard shipping or fast shipping ).
Delivery time is between 18-40 days from the clock of ordering and in encase you need the costume urgently, just contact us to confirm the serve. You can buy single pieces or in bulk depending on your predilection, and they will be delivered at the same meter in case of bulk purchases.
* The products from ready to ship catalog will be delivered in 5-10 business days. ( merely effective on the basis of choosing criterion ship or fast ship )
About the return:
You can return or exchange any rate to us within 7 days after receiving it. Visit the Contact Us section and then file a message at the support option or contact us via [ e-mail protected ]
* Please be mindful that, in accord with the reelect policy, customized items can not be returned or refunded.
* Customs charges are at your expense if you return an order from a nation different from ours.
As for the particular return policy, please suction stop HERE to check the details.
About the washing and care:
Hand washing and natural breeze drying are recommended. Machine washing / dry clean is not recommended.
Before clean, please remove metallic element accessories to avoid damage to itself or the costume.
Avoid prolonged exposure to sunlight, artificial light, and humidity. Do not allow pieces with contrasting colors and unlike materials to come into direct contact with each other.
Never use a clean product or stain remover to remove a tarnish. alternatively, bring your firearm to a professional clean service arsenic soon as possible. Once the dirt is removed, take the credit card cover off and allow your nibble to air out before putting away.
About the color:
We try to accurately display the colors of the products you see on the Website. however, We can not guarantee that the colors you see on your monitor will be accurate .