Our customer concern will be delighted to accompany you as you discover the products of ProCosplay .
About the price:
The currency on the web site is uranium dollars. The price on the intersection page does not include the embark cost. Please charitable note, that the total decree amount does not include local sales tax/ VAT, supernumerary fees may be applied.
About the contact information ：
Please leave us a valid and normally used electronic mail address and cell telephone number so that the order can be confirmed and delivered faster.
About the delivery:
Processing time is 15-25 days for a standard size costume, 25-35 days for a custom fit for a customs size costume, and the embark time frame is 3-5 business days ( standard ship or fast embark ).
Delivery prison term is between 18-40 days from the clock time of ordering and in case you need the costume urgently, good contact us to confirm the procedure. You can buy single pieces or in bulge depending on your preference, and they will be delivered at the same time in case of bulk purchases.
* The products from fix to ship catalog will be delivered in 5-10 business days. ( alone effective on the basis of choosing standard shipping or fast ship )
About the return:
You can return or exchange any order to us within 7 days after receiving it. Visit the Contact Us section and then file a message at the digest option or contact us via [ e-mail protected ]
* Please be mindful that, in accordance with the return policy, customized items can not be returned or refunded.
* Customs charges are at your expense if you return an order from a nation different from ours.
As for the specific return policy, please cluck HERE to check the details.
About the washing and care:
Hand washing and natural air travel drying are recommended. Machine washing / dry scavenge is not recommended.
Before cleanse, please remove metallic element accessories to avoid damage to itself or the costume.
Avoid prolonged vulnerability to sunlight, artificial light, and humidity. Do not allow pieces with contrasting colors and unlike materials to come into direct contact with each other.
Never use a clean intersection or stain remover to remove a stain. alternatively, bring your part to a professional clean service american samoa soon as possible. Once the stain is removed, take the plastic cover off and allow your firearm to atmosphere out before putting away.
About the color:
We try to accurately display the colors of the products you see on the Website. however, We can not guarantee that the colors you see on your monitor will be accurate .