reappearance by default or non-compliance
If you have received an incorrect or damaged product, let us know information @ poptoys.it and we will immediately activate it for THE FREE refilling, according to this routine :
- Send us Photos of the wrong or damaged product with any Notes
- Pack the Product you received as you received it
- You will be sent a new product
- When you deliver the new product, you will need to return the wrong or damaged product to the courier
If the merchandise is not available, you will be asked to choose a newfangled product or you will get a full refund of the costs you have
Right of withdrawal
You have the correct to withdraw from the condense, without giving the reasons, within 14 days of when you or a third base party ( one ) received the product or ( two ) in the shell of the leverage of multiple products delivered individually with a single order, received the last product.
If the withdrawal is due to personal reasons and not attributable to us ( Damaged Product or Wrong Product ) You will be paid the refund ( Once received back the product ) deducted all the ship costs incurred and the costs for the reelect will be your province .
To exercise the right of withdrawal, you should inform poptoys, based in Rome, of your decision by sending an e-mail to : information @ poptoys, it. following which you will receive an electronic mail confirming the withdrawal, containing instructions for proceeding with the revert of the intersection .
To meet the withdrawal deadline, it is sufficient to submit the request before the result period expires.
If you withdraw, you will be refunded the payments you have made, excluding the costs of pitch incurred, within 14 days of receiving your decision to withdraw. These refunds will be made using the lapp means of payment from you used for the initial transaction, unless You request reimbursement on different means of payment, in which subject any extra costs arising from the different means of payment from You chosen will be borne by you .
If you have received the product, please return it without undue delay and, in any encase, within 14 days of the day you notified the secession. The deadline is met if you return the assets before the 14-day period expires. The lineal costs for the return of the goods will be borne by You. If you exercise your withdrawal through the web site using the return servicing offered by the locate, you will be given the price of transport for the reappearance of the goods before confirming your coitus interruptus request .
You are only responsible for the decrease in the rate of goods resulting from a handling other than that necessary to establish the nature, characteristics and operation of the goods .